As always, great service and excellent communication with all of the service department. No surprises.

I was treated with respect and courtesy the whole time. I was greatly helped with what I need to do for my next steps to maintain my vehicle. I'm greatly please.

First I was over charged for items I wasn’t told I needed and didn’t approve. Second, I came in with a broken foot. My car was parked very far an away and it was raining. There were several people sitting there doing nothing and not one person offered to get my car for me. In stead they watched me struggle to walk across your slippery garage holding onto the wall so I didn’t fall which took forever. Still no one offered to help me. Then I still had to walk far across the parking lot to my car, trying not to get my boot wet in the rain (which it did get wet so thanks). I won’t be back after almost 10 years of owning a GMC.

Brian was more than accommodating and allowed me a couple days to address a personal matter before taking delivery. Matt made the paperwork effortless.

Barker Buick GMC Cadillac Since 2020 (when I purchased my automobile), has provided excellent customer service and making sure my automobile oil and other miscellaneous services are up to date. Kudos to Brian and Shane (don’t know his last name).

Each time I have come for service, I feel like no one really cares. There is no warm greeting when you walk in the door. It's very informal. No eye contact. No smile. This las time I arrived, neither of the guys looked up to acknowledge I was there. There is no warm smile with a thank you when you leave either. Each time took over 1.25 hours to get an oil change. I was told it was due to a recall. Then when I looked at my receipt when home, I noticed it said the recall wasn't even done. This was not told to me. In addition, after waiting over 1.5 hours, they didn't even vacuum the mats or wipe down the interior. These guys need some general customer service and effective communication training. I had a Lexus for 14 years prior to buying this car. Your guys need to spend a day at the Lexus dealership to see how customer service is done.

We get our two Buicks serviced here. The Staff is courteous, pay attention to details and needed service. It is prompt.

I had a strange service request as a bird was stuck in the grill. The grill was damaged as well as a grill shutter. Brian ordered the parts to fix the grill and provided /a quote for insurance. The bird was removed yesterday.

They really care for there clientele. Nice people to be around. And work hard to please the customers

My AC quit working and required a new compressor. I was able to get a quick appointment and work completed in a timely manner. It was easy working with the team, called me with a quote and took care of a couple other maintenance issues while they had the vehicle.

Kori provided great customer service! He was very friendly and helpful. He made our purchasing experience smooth and welcoming. Kori was patient and walked us through all the features and technology in our new Cadillac. We would highly recommend Barker Buick GMC Cadillac and Kori!

Have been very helpful with the service we needed. And appreciate the shuttle rides that are provided.

Brian’s talents in Service is an important reason I continue to purchase from Barker’s

I was very surprised with Barker and Brian. He knew I was coming from out of town and he took the keys so it would still be there when I came. Usually there had to be a down payment to hold it. The financial matters went quickly too!

I love working w Corey and Matt. The service team is always ready and willing to help when necessary. Easiest dealer to work with when purchasing a car.

This is my 5 car purchased from Brian Brown and Barker GMC. The sales process is 2 nd to none Barker GMC is the Best!

In my previous review I didn't mention, After an internet outage In Bloomington one day followed by damaging storms the next. Kori Parker stepped up to the challenge and still got my truck to my front door 50 miles from Bloomington. Above and beyond. Shows he's not just about the sale!

Barker Buick Gmc and Kori Parker made my truck buy experience a lot more related!

Very disappointed I was not informed that you charge extra to use a credit card. I noticed it when I got home & reviewed the bill. We expect this from small businesses, not multimillion dollar companies.

Awesome service. Very Friendly and very very informative. Words. To get to fifteen. Hard to do

Brian is a very helpful and knowlegeable. He is easy to work with and is willing to accomodate.

Barker service department is the best! They were able to squeeze us in for an oil change before we left on vacation because they knew how important it was to me. I appreciate their willingness to go above and beyond and their customer service. I was in and out quickly and they didn’t try to upsell me on anything they knew I didn’t need.

Great experience! Thank you!

When we come in we can count on fast and friendly service every time. And it is done right the first time.

very professional and easy to work with. Easy online process. Confirmed immediately. Check-in was seamless.